Make Eye Contect.
Whether you are speaking or listening, looking into the eyes of the
person with whom you are conversing can make the interaction more
successful. Eye contact conveys interest and encourages your partner to
be interested in you in return.
Don’t send mixed messages. Make your words, gestures, facial expressions and tone match. Disciplining someone while smiling sends a mixed message and is therefore ineffective. If you have to deliver a negative message, make your words, facial expressions, and tone match the message.
Be aware of what your body is saying. Body Leuguage can say so much more than a mouthful of words. An open stance with arms relaxed at your sides tells anyone around you that you are approciable and open to hearing what they have to say.
Develop effective listening skills: Not only should one be able to speak effectively, one must listen to the other person's words and engage in communication on what the other person is speaking about. Avoid the impulse to listen only for the end of their sentence so that you can blurt out the ideas or memories your mind while the other person is speaking.
- One technique to help with this is to consciously look into one of the listener’s eyes and then move to the other eye. Going back and forth between the two makes your eyes appear to sparkle. Another trick is to imagine a letter “T” on the listener’s face ,with the cross bar being an imaginary line across the eye brows and the vertical line coming down the center of the nose. Keep your eyes scanning that “T” zone.
Don’t send mixed messages. Make your words, gestures, facial expressions and tone match. Disciplining someone while smiling sends a mixed message and is therefore ineffective. If you have to deliver a negative message, make your words, facial expressions, and tone match the message.
Be aware of what your body is saying. Body Leuguage can say so much more than a mouthful of words. An open stance with arms relaxed at your sides tells anyone around you that you are approciable and open to hearing what they have to say.
- Arms crossed and shoulders hunched, on the other hand, suggest disinterest in conversation or unwillingness to communicate. Often, communication can be stopped before it starts by body language that tells people you don't want to talk.
- Appropriate posture and an approachable stance can make even difficult conversations flow more smoothly.
Develop effective listening skills: Not only should one be able to speak effectively, one must listen to the other person's words and engage in communication on what the other person is speaking about. Avoid the impulse to listen only for the end of their sentence so that you can blurt out the ideas or memories your mind while the other person is speaking.
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