Skip to main content

Empathy

Empathy, as practiced in NVC, is sometimes called "deep listening". It involves the listener connecting with the essential core of an individual's experience and offering a kindly energy of presence. The empathy process offered by NVC is often referred to as "giving empathy." It is more accurately a procedure that supports the development of true empathy.

This process involves listening for, and sometimes guiding the other person towards describing:

1. Observations as to what happened,
2. Feelings evoked, sometimes guessing what feelings might be, if the other is (for example) in blame mode,
3. Needs both met and unmet, although the unmet needs are most likely to be provoking the feelings involved

(Note: in Empathy mode, the "Request" step for the OFNR model is omitted.)

The empathy process for another may be conducted out loud, as an interaction with that person, or silently, as an inner approach to awareness of that person's experience.

Empathy brings about understanding of the needs of the one "receiving" empathy, and also relieves emotional charge. Emotional charge is often uncomfortable and is a barrier to being able to hear others clearly and respond in a flexible fashion. Thus, empathy may be used to relieve distress and increase understanding and readiness for hearing.
Labels:

Comments

Post a Comment

Popular posts from this blog

Conclusion

Open communication climates encourage employees through supporting them, through allowing them to participate in decision making, and, through trusting them, which assures the integrity of information channels. Ultimately, the openness of any communication climate depends upon the character of the participants. Openness often demands courage because the communicator operates with lowered or eliminated defensive barriers, even when standing up to verbal assault. Because open communicators have to articulate their positions in meetings, public arenas, and in print, they must be secure individuals, confident in their own positions, ability, and authority. Yet, while open communication climate may make formidable personal demands, such openness ultimately rewards both the individual and the organization in providing an environment where people thrive and enterprise flourishes.
4 comments
Read more

Characteristics of Mass Communication

Five characteristics of mass communication have been identified by Cambridge University's John Thompson. Firstly, it "comprises both technical and institutional methods of production and distribution". This is evident throughout the history of the media, from print to the Internet, each suitable for commercial utility. Secondly, it involves the "commodification of symbolic forms",as the production of materials relies on its ability to manufacture and sell large quantities of the work. Just as radio stations rely on its time sold to advertisements, newspapers rely for the same reasons on its space. Mass communication's third characteristic is the "separate contexts between the production and reception of information", while the fourth is in its "reach to those 'far removed' in time and space, in comparison to the producers". Mass communication, which involves "information distribution". This is a "one to many" f
2 comments
Read more

Information communication revolutions

As time progress, so does technology. Technology has made things much simpler for humans, including adding new ways for us to communicate. Researchers have divided how communication works into 3 revolutions. The 1st Information Communication Revolution: The 1st written communication began with pictographs. These writings can be found on stone, which were too heavy to transfer. During this era, written communication was not mobile. The 2nd Information Communication Revolution: The Gutenberg press was invented. Gutenberg printed the 1st bible. The books were able to be transfer for others across the world to view. Written communication is now storable, and portable. The 3rd Information Communication Revolution: Information can now be transferred via waves, bits, and other electronic signals. Communication is thus a process by which we assign and convey meaning in an attempt to create shared understanding. This process requires a vast repertoire of skills in intrapersonal and interpersona
1 comment
Read more