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Focuses

In NVC, priority is given to creating a high quality of connection to oneself, and between people. It is observed that without connection, effective communication cannot occur.

Maintaining a focus on needs is a central premise. Needs, as the term is used in NVC, are underlying motivations that are universal, in that we all experience the same needs, even if at different times and to different degrees. Thus, needs serve as a basis for understanding each other's motivations at a level at which it is easy to be sympathetic to those motivations.

Needs are distinguished from strategies, which are specific plans to try to meet needs. If people interact only with an awareness of strategies, it is easy for people's strategies to come into conflict. Operating from an awareness of needs increases flexibility, insofar as there are typically many strategies that could lead to a given need being met. NVC practitioners also tend to find that it can be deeply satisfying to be aware of needs.
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